At Barwon Community Legal Service, we believe everyone deserves access to justice and safe, secure housing. Every day, our team works alongside people experiencing vulnerability, disadvantage and housing insecurity to help them navigate complex systems and achieve meaningful outcomes.

We're looking for a passionate and capable Renter Rights Service Advocate to join our growing team and help deliver the Victorian Renter Rights Program across the Barwon region. This role is ideal for someone who thrives on advocacy, enjoys problem-solving, and is committed to supporting renters to understand and exercise their rights.

About BCLS

Barwon Community Legal Service is an independent, not-for-profit organisation that has supported communities across the Barwon region since 1986. We provide legal information, advice, advocacy, referrals and community education, with a focus on people experiencing disadvantage and vulnerability.

About the role

The Renter Rights Service is part of Victoria's statewide Victorian Renter Rights Program, funded by the Department of Government Services. As the local partner for the Barwon region, BCLS provides information, advocacy, intake, referral and tenancy support services to renters experiencing a range of housing challenges.

As the Renter Rights Service Advocate, you will:

- Provide tailored tenancy information, advocacy and support to renters.

- Assist clients to navigate tenancy disputes, rental concerns and housing insecurity.

- Negotiate with rental providers, real estate agents and other stakeholders.

- Support clients through Rental Dispute Resolution Victoria (RDRV) and Victorian Civil and Administrative Tribunal (VCAT) processes.

- Build strong relationships with local services and statewide program partners.

- Maintain accurate client records and contribute to reporting requirements.





- Deliver services in a client-centred, trauma-informed and culturally safe manner.

About you

You are passionate about social justice and have experience supporting people through challenging circumstances.

You will bring:

- Experience in client-focused service delivery.

- Qualifications or experience in law, housing, social work, dispute resolution or a related field.

- Solid communication, advocacy and negotiation skills.

- The ability to explain complex information in a practical and accessible way.

- Experience managing competing priorities and a varied caseload.

- A commitment to inclusive, culturally safe and trauma-informed practice.

- Knowledge of tenancy law, particularly the Residential Tenancies Act, or the ability to quickly develop this expertise.

Why join BCLS?

At BCLS, we understand that great outcomes for our community begin with investing in our people.

We offer:

- SCHADS Level 4–5 salary, dependent on experience, plus 3% above award.

- Salary packaging benefits.

- Five weeks’ annual leave.

- Annual leave loading.

- Three additional leave days between Christmas and New Year.

- Flexible and hybrid working arrangements.

- Ongoing professional development and sector training.

- A supportive, values-driven team culture.

- Work that contributes to fairer housing outcomes in the local community.

How to apply

Submit your résumé and a cover letter outlining your suitability for the role. You can find a copy of the position description on our website here. https://www.barwoncommunitylegal.org.au/work-with-us/

Applications close: 6th November 2026

For more information, contact: ••••@barwoncommunitylegal.org.au

Barwon Community Legal Service is committed to a diverse, inclusive and culturally secure workplace. We encourage applications from Aboriginal and Torres Strait Islander

📌 Renter Rights Service Advocate (Belmont)
🏢 Barwon Community Legal Service
📍 Belmont