Job Description

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Casual | $50–$60 per hour | Monday to Wednesday | Spring Hill on-site location.

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HMB Barbers seeks an experienced and highly capable Office Administrator within our Brisbane Head Office.

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This is a varied, hands-on role supporting our Head Office team and Qld store network. We are offering a strong hourly rate because we need someone who can learn our systems quickly, take ownership of their work and keep tasks moving without needing constant supervision.

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This is an on-site role at our Spring Hill office with hours generally between 9am to 5pm Monday to Wednesday. As this is a casual engagement, hours may vary once priority projects and outstanding work have been brought up to date.

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What you’ll be responsible for:

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- Responding to routine customer enquiries received through our website and social media channels
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- Maintaining lists and registers, including store contacts, assets and maintenance records
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- Updating Employment Hero records, including employee assets, keys, cards and other assigned onboarding/offboarding tasks
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- Following up outstanding employee induction and onboarding requirements
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- Reviewing rosters, sales and other data for compliance with policies and escalate issues quickly and accurately.
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- Chasing staff for receipts and other information required
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- Packing and posting products, uniforms and other items to stores
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- Organising repairs, contacting suppliers and liaising with stores as required regarding ad-hoc issues that may arise.
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- Collecting printing and coordinating other practical Head Office requirements
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- Maintaining clear records and providing a useful handover of outstanding matters
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What we’re looking for:

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- Strong general computer skills and high confidence using Microsoft 365
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- Practical experience with Sharepoint, Teams, and online record-management systems
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- The ability to learn unfamiliar systems quickly; experience with Employment Hero and Square POS would be highly regarded
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- Strong organisation and follow-through—you keep track of work and close tasks without needing repeated reminders
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- The confidence to investigate straightforward issues and find information before escalating them
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- Excellent written communication and the ability to deal professionally with employees, managers, customers and suppliers
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- Strong accuracy when updating employee, store, asset and operational records
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- A current driver’s licence and access to a vehicle for occasional post office, printing or local collection requirements (if required from time to time).
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Why join HMB Barbers?

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- Attractive hourly rate commensurate with experience
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- A consistent Monday-to-Wednesday working pattern in most weeks
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- A varied position where you can make an immediate and visible contribution
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- The opportunity to work with a growing Queensland business supporting a multi-site store network
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- A practical Head Office setting where capable people are trusted to take ownership of their work
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This role would suit someone who enjoys bringing order to busy environments, is confident with technology and takes pride in completing work properly.

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To apply, provide your resume and a one-page cover letter that outlines your suitability for the role and why you’re applying with HMB Barbers.

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📌 Experienced Administration Officer (Petrie Terrace)
🏢 HMB Barbers
📍 Petrie Terrace