Job Description

Biometric Time and Attendance Implementation IT Support Specialist n

You are a customer-focused IT professional who enjoys technology, project work, troubleshooting and helping businesses improve their workforce management processes. You take pride in delivering outstanding customer experiences and are eager to become a trusted expert in Nexus and Biometric Time & Attendance solutions.

Ideal Candidate n

You are a customer-focused IT professional who enjoys technology, project work, troubleshooting and helping businesses improve their workforce management processes. You take pride in delivering outstanding customer experiences and are eager to become a trusted expert in Nexus and Biometric Time & Attendance solutions.

Build Technology That Helps Businesses Manage Their Workforce n

PeopleKey is seeking a motivated and customer-focused Nexus & Biometric Time and Attendance Implementation IT Support Specialist to join our growing Professional Services and Support team.

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This is an exciting opportunity for an IT professional who enjoys working with software, hardware, customer training, project delivery, and technical troubleshooting. You will play a key role in implementing PeopleKey Nexus Workforce Management solutions and deploying biometric time and attendance systems for customers across Australia.

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If you enjoy solving problems, helping customers succeed, and working with creative workforce management technologies, we want to hear from you.

About the Role n





As the PeopleKey Nexus & Biometric Time and Attendance Implementation IT Support Specialist, you will be responsible for delivering end-to-end customer implementations, configuring workforce management solutions, installing biometric hardware, providing ongoing support, and delivering customer training.

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Working closely with customers, payroll teams, HR professionals, and operational managers, you will ensure every implementation is successful and every customer receives exceptional service.

What We're Looking For Required Skills & Experience n

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- 2+ years experience in IT Support, Technical Support, Software Implementation or Systems Administration
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- Experience supporting Windows environments and Microsoft 365
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- Strong troubleshooting and problem-solving skills
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- Excellent customer service and communication skills
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- Experience working with software and hardware deployments
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- Ability to travel to customer sites when required
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- Ability to manage multiple projects and priorities simultaneously
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Highly Desirable Workforce Management experience nn
- Time and Attendance system experience
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- Payroll system exposure
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- SQL database knowledge
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- Networking and TCP/IP troubleshooting skills
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- Experience with biometric devices and access control systems
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- Microsoft Azure and Entra ID experience
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- Project implementation experience
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📌 Biometric Time and Attendance Implementation IT Support Specialist (Geehi)
🏢 Peoplekey Pty
📍 Geehi