Job Description

About Cubes.Co

Cubes.Co is a premium flexible workspace provider, offering sophisticated office environments designed for modern businesses. Built on a hospitality-led approach, Cubes.Co delivers more than just workspace — we create environments where teams can connect, collaborate, and grow.

Our offering includes high-end private offices, secure coworking spaces, virtual business services, and state-of-the-art meeting facilities located across Australia’s leading business districts. By combining flexible workspace solutions with enterprise-grade technology and infrastructure, Cubes.Co enables organisations to scale efficiently while maintaining a seamless and professional experience for their teams and clients.

About the Prospect

At Cubes.Co, we’re growing and looking to expand our casual talent pool with customer-focused professionals who are passionate about delivering exceptional experiences.

As the face of our coworking spaces, you’ll play a key role in creating a welcoming, professional environment for members and guests, while supporting the smooth day-to-day operations of the centre. This is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering a premium experience.

Key Responsibilities

- Provide a warm, professional welcome to members, guests, and visitors




- Act as the first point of contact for enquiries, delivering timely and high-quality service
- Support members with daily workspace needs to ensure a seamless experience
- Prepare and maintain meeting rooms, ensuring spaces are presentation-ready
- Assist with onboarding, including access passes and workspace orientation
- Maintain shared spaces such as kitchens, coworking areas, and reception
- Manage incoming and outgoing mail and general administrative tasks
- Support centre events and contribute to a vibrant, engaged community
- Monitor presentation standards and report maintenance issues as required

About You

- 2–3 years’ experience in customer service, hospitality, or a similar role
- Confident communicator with a professional and friendly approach
- Highly organised with the ability to multitask and prioritise
- Experience supporting office or workspace operations (preferred)
- Comfortable working with CRM systems (HubSpot is a plus)
- A proactive team player who enjoys working in a dynamic environment

Why Join Cubes.Co?

- Be part of a collaborative, people-focused coworking community
- Flexible casual opportunities as roles become available
- Work alongside a supportive and energetic team
- Play a key role in shaping member experience and workplace culture

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📌 Casual Customer Service Representative Melbourne - Expression Of Interest
🏢 CreativeCubes.Co
📍 Melbourne