Marsh is seeking a senior continuous improvement specialist to join our Australian team. This hybrid role can be based in Melbourne, Adelaide or Sydney and requires at least three days in the office weekly.
You will drive end-to-end improvement initiatives, shape practical solutions, influence stakeholders and support sustainable change across the Contact Centre and broader operations. You will develop future-state processes, business requirements, process maps and implementation plans,
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📌 Senior Contact Centre Improvement Lead (Melbourne)
🏢 Nearheal
📍 Melbourne
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