Leidos Australia is seeking a Service Continuity Manager to lead the Continual Service Improvement (CSI) function across the service environment. The role focuses on improving service quality, performance, governance and maturity, working with delivery teams, customers and suppliers to realise measurable business advantages.
You will drive CSI across multiple ITIL domains, partner with stakeholders and ensure alignment with contractual outcomes.
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📌 CSI & Service Continuity Lead — ITIL Excellence (Melbourne)
🏢 Leidos Australia
📍 Melbourne
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