Job Description

About the Opportunity n
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A growing automotive group is seeking an experienced Employee Relations Manager / Specialist to join its HR team.

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Reporting directly to the Head of HR , this role will provide specialist employee relations support across a multi-site operational workforce. You will manage a broad range of ER matters including workplace investigations, performance and conduct issues, grievances, disciplinary processes and employment-related risk.

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This is a hands-on role suited to an experienced ER professional who is confident working with operational leaders and managing sensitive and complex employee matters in a fast-paced environment.

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Previous experience in the automotive industry, dealership operations or another multi-site operational environment will be highly regarded.

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nKey Responsibilities n
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Provide specialist employee relations advice to managers, HR Business Partners and senior leaders.

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Manage complex ER cases from initial issue through to resolution.

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Conduct workplace investigations involving misconduct, bullying, harassment, grievances and workplace complaints.

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Prepare formal ER documentation including allegation letters, meeting invitations, warning letters, show cause correspondence and termination letters.

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Support managers through performance management, disciplinary and termination processes.

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Manage employee grievances and workplace complaints professionally and confidentially.

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Provide practical advice on the Fair Work Act, National Employment Standards, Modern Awards and other relevant workplace obligations.

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Ensure ER processes are consistent with procedural fairness and company policy.

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Assess employment-related risks and elevate complex or high-risk matters to the Head of HR where required.

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Support Fair Work Commission matters and external employee claims where required.





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Coach managers on difficult conversations, performance management and workplace conduct matters.

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Maintain accurate ER case records and identify recurring trends and risks.

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Support the review and development of HR policies, templates and ER procedures.

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Assist with manager training and ER capability initiatives.

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nAbout You n
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To be successful in this role, you will ideally have:

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Demonstrated experience in Employee Relations, Workplace Relations, HR Management, HR Business Partnering or a senior HR Advisory role .

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Strong practical knowledge of Australian employment legislation.

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Experience managing complex employee relations cases.

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Demonstrated experience conducting workplace investigations.

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Solid understanding of performance management, disciplinary processes and procedural fairness.

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Excellent written communication skills and experience preparing formal HR documentation.

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Strong judgement and the ability to assess and manage employment risk.

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Confidence working with senior managers and operational leaders.

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Ability to manage sensitive and confidential matters professionally.

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Strong organisational skills with the ability to manage multiple cases concurrently.

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nHighly Regarded n
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Experience within the automotive industry or dealership environment .

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Experience supporting a multi-site operational workforce.

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Background in retail, hospitality, logistics or other fast-paced customer-facing industries.

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Experience supporting sales or commission-based workforces.

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Exposure to Fair Work Commission matters or external employment law advisers.

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If you are an experienced ER professional looking for a hands-on role with broad business exposure, we would like to hear from you.

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📌 Employee Relations Manager / Specialist (Melbourne)
🏢 Australia EV
📍 Melbourne