Collibra’s Enterprise Customer Support Engineer role joins a global team to tackle the most complex product issues, act as SME, and escalate to a timely resolution.
You will lead critical customer escalations, coordinate with developers and product managers, train teammates, and contribute to the knowledge base while advocating best practices.
The ideal candidate has 5+ years in a customer-facing SaaS role, a bachelor’s degree, work authorization in Australia, and deep security/API experience.
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📌 Senior Enterprise Support Engineer – SaaS Escalations SME (Shepparton)
🏢 Collibra
📍 Shepparton
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