Job Description

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- Looking for flexibility to fit in with your lifestyle?

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- Keen to access some great perks and advantages along the way
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Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.

The Role n

We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service.

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Here are some things you’ll be doing:

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- Customer communication through phone, email, social platforms and SMS
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- Provide excellent customer service, by responding to customer's needs
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- Ensure the quality of service meets agreed customer service standards
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- Develop positive relationships with customers to provide the best customer experience
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We are looking for part-time team members who are available and flexible to work on weekdays and weekends. Flexible working arrangements will be available.

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No experience required, all training provided.

About you n

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- Shows attention to detail
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- Great telephone manner
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- Team player
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- Fast learner
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- Positive, friendly, helpful and energetic
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Requirements nn
- Customer service and administration experience
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- High resilience to pressure
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- Good ability to problem solve and can multitask efficiently
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- Current Police Check
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- Working with Children Check
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- Current First Aid & CPR Certificate
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- Free Gym membership
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- Discounted Golf memberships
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- Discounted caravan and camping benefits
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- Great starting rate
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- Be part of a dynamic and growing team
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- Fun work culture aimed at seeing you succeed
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- Plus, many more staff benefits
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We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

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- A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
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- Allowing a short video submission describing their application for the job
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- Allowing a support person during an interview
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We're happy to adjust our recruitment process to support accessibility needs - reach out to us at*****@belgravialeisure.com.au

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We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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childsafe#statement

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📌 Contact Centre Consultant (Newcastle)
🏢 Genesis
📍 Newcastle