SMAART Recruitment in Western Sydney is seeking a hands-on Customer Service Team Leader to manage a five-person team and deliver exceptional customer experiences. You will coach staff, monitor KPIs and collaborate with sales and operations to resolve escalations.
The role emphasizes process improvements, strong communication and a practical, customer-focused leadership style. Onsite role with a secure, growing company in Western Sydney.
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📌 Hands-On Customer Service Team Lead – Western Sydney
🏢 Smaart Recruitment
📍 Sydney
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