With over 40 years of experience in both commercial and residential pest and termite management, Scientific Pest Management is a trusted leader in the industry. As part of the Orkin Australia Group of Companies, we offer a broad range of services across QLD, NSW, and the ACT.
When you join SPM, you become part of a dedicated team that works together toward a shared goal: to be the best in the industry
About the Role
- Scheduling and tracking work for pest technicians
- Handling inbound customer inquiries and making outbound calls, ensuring accurate documentation of all correspondence
- Inputting invoices and performing data entry tasks as needed
- Providing detailed information about our products and services
- Collaborating with and supporting Line Managers as requi
About you
We are seeking candidates with a positive mindset and the following qualifications:
- At least 1 year of experience in a customer service role
- Experience with scheduling in a service industry
- Strong verbal and written communication skills
- Confidence in engaging with a variety of customers
- Ability to work both independently and as part of a team
- Proficiency in using multiple programs, systems, and screens simultaneously
- Strong computer skills with a keen attention to detail for accurate data entry
- Intermediate proficiency in Microsoft Excel
- Capability to meet deadlines and perform well under pressure
The successful candidate must be able to pass pre-employment drug and alcohol screenings, as well as a criminal history check.
This is an excellent opportunity to join a supportive team within a stable, market-leading organization. In return, you will receive a market-competitive salary and access to ongoing training to support your professional growth
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📌 Customer Service Representative (Brisbane)
🏢 Scientific Pest Manangement
📍 Brisbane
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