Why join us

We’re a global company with a focus on delivering value to customers through innovative software solutions. We hire to build diverse, high-performance teams and offer opportunities for growth and learning.

Job Description

What you’ll be doing

- As Enterprise Customer Success Manager, you’ll manage relationships across a portfolio of enterprise automotive dealers, driving engagement, product adoption and long-term customer success.
- You’ll work with cross-functional teams to identify opportunities, solve challenges and help customers get the most from our subscriptions.
- You’ll partner with internal teams to support onboarding, renewals and customer growth.

What we’re looking for

- Proven experience in Customer Success, Account Management or Client Services, ideally within SaaS or technology




- Robust relationship-building and stakeholder management skills, with the confidence to engage with senior decision-makers
- Commercial mindset with the ability to identify growth, retention and upsell opportunities
- Strong data and analytical skills with the ability to turn customer data into actionable insights
- Hybrid work experience and the ability to manage priorities across multiple customers

What we offer

- Hybrid working arrangement
- Private health insurance
- Paid leave and family benefits
- Professional development support

Location: Sydney, NSW. Hybrid with flexibility.

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