Arketa is hiring a Customer Support Advocate to be the single point of contact for our Partners across chat, email, and Zoom. You’ll guide them through Arketa’s features, solve complex issues, and advocate for product improvements.
Expect fast-paced, high-volume work with weekend shifts and a robust focus on trust and loyalty. You’ll become an Arketa expert, collaborating with Product, Engineering, Onboarding, and Migrations, and shaping experiences for wellness studios worldwide.