Standards Australia is seeking a Customer Experience & Service Design specialist to enhance end‑to‑end customer journeys using Human‑Centred Design and service design methodologies. You will research needs, map journeys, and collaborate across teams to drive practical improvements.
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The 12‑month fixed‑term contract offers the chance to influence how Australians access standards and related services, with emphasis on workshops and evidence‑based recommendations.
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📌 12-Month Service Designer: Customer Experience & Co-Design (Sydney)
🏢 Standards Australia
📍 Sydney
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