TMR are looking for a permanent AO4 Operations Officer in Cairns who can deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders.

Some Of Your Responsibilities Will Include

- Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and assisting with the preparation of material for ministerials and other correspondence.
- Providing advice to industry and stakeholders on legislation, policy and operational delivery.
- Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.
- Coordinating,



administering and supervising specialised school transport and the school transport assistance scheme. (STAS)
- Assessing and processing regulatory matters relating to Driver Authorisation and Operator Accreditation in accordance with legislation, policy and delegated authority.
- Assisting with monitoring performance under service contracts with a particular emphasis on compliance and operational delivery.

Applications will remain current for 12 months.

Job Ad Reference: QLD/703877/26

Closing Date: Tuesday, 27 October 2026

Occupational group

Administration

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📌 Operations Officer (Cairns North)
🏢 Department of Transport and Main Roads
📍 Cairns North