Job Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only quick-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description n

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

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We appreciate experience comes in many shapes and sizes, what we mean specifically is;

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- Experience leading or supervising a team within a busy environment
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- Completed or willingness to complete Food Safety Supervisor certificate
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- Completed or willingness to undertake Responsible Service of Alcohol course
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These are just some of the advantages that come with working at GYG:

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- Free uniform
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- Crew team building activities and competitions
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- Discounted meals
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- Cultural celebrations – Day of the Dead and Cinco de Mayo
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Ready to join the family? Apply now to start the conversation.

Qualifications n

Previous leadership experience ideal but not neccessary

Additional Information n

Shifts are available from 6.30AM - 10.30PM. Looking for all availabilities

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We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description n

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

n

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

n

n
- Experience leading or supervising a team within a busy environment
n
- Completed or willingness to complete Food Safety Supervisor certificate
n
- Completed or willingness to undertake Responsible Service of Alcohol course
n

n

These are just some of the benefits that come with working at GYG:

n

n
- Free uniform
n
- Crew team building activities and competitions
n
- Discounted meals
n
- Cultural celebrations – Day of the Dead and Cinco de Mayo
n

n

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

n

Ready to join the family? Apply now to start the conversation.

Qualifications n

RSA & First aid

Additional Information n

We are looking for shift leaders with availability across 7 days a week - Potential hours of 38 on offer for the right candidate. Previous QSR leadership roles beneficial but not necessary.

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At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only quick-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Key Responsibilities n

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- Lead the Shift: Keep the crew motivated, organised and having fun, especially when things get busy.
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- Coach & Support: Help crew members build their skills and confidence while working together to deliver great service.
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- Drive Results: Help the team achieve key KPIs, including speed, service and sales targets.
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- Keep Standards High: Lead by example and make sure food safety, cleanliness, product quality and GYG standards are always on point.
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- Be a Team Player: Jump in wherever you're needed, support the team and help keep the shift running smoothly.
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What You Bring nn
- Leadership Experience: Previous experience supervising or leading a team in a fast-paced hospitality, café, restaurant or retail environment.
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- High Energy: A positive, resilient attitude and the ability to stay calm and upbeat when things get busy.
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- People Skills: You enjoy working with people, communicating clearly and helping others succeed.
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- Culture Fit: A genuine passion for great food, teamwork and fast-paced fun.
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- Availability: Availability to work a mix of mornings, nights and weekends is required.
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What’s in it for you nn
- Flexible rosters and employment stability to help you balance work with everything else life throws your way
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- Free, comfortable GYG uniforms and exclusive merch
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- Heavily discounted GYG meals -because who doesn’t love a GYG feed?
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- Comprehensive training and ongoing support to help you succeed in your role
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- Leadership development and career progression , with pathways into Assistant Restaurant Manager and beyond
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- Cultural celebrations including Day of the Dead, Cinco de Mayo and more
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Qualifications nn
- RSA and First Aid certificates (or the willingness to obtain them)
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Additional Information n

We’re committed to providing a safe and secure environment for our team and guests. As part of our recruitment process, successful candidates will be required to provide a valid Police Check and complete employment verification.

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At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What’s in it for me n

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- Flexible rosters and employment stability
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- Free and comfortable GYG uniforms and exclusive merch
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- Heavily discounted GYG meals
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- Comprehensive training and support to set you up for success
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- Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
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- Team building activities and regular crew competitions
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- Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
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- The possibility ofowningyour own franchise or joining our corporate office in future!
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We appreciate diverse experience, but specifically, we are looking for candidates who have: nn
- Leadership or supervisory experience in a fast-paced environment
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- A track record of providing outstanding customer service
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- Completed or willingness to complete Food Safety Supervisor certificate
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- Completed or willingness to undertake Responsible Service of Alcohol course
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Qualifications nn
- Previous leadership or supervisory experience in hospitality or quick-service restaurants
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- Strong communication and time management skills
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- Positive attitude and passion for team success
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- Knowledge of franchise operations and brand standards
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- Ability to work efficiently in a rapid-paced environment
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- Excellent problem-solving skills and attention to detail
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- First Aid Certificate
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- CPR Certificate
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- Food Safety Supervisor Certification
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- Responsible Service of Alcohol (RSA)
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- Flexibility to work various shifts, including evenings, weekends, and holidays
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- Strong organisational skills and ability to multitask effectively
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- Commitment to ongoing learning and professional development
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At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description n

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

n

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

n

n
- Experience leading or supervising a team within a busy environment
n
- Completed or willingness to complete Food Safety Supervisor certificate
n
- Completed or willingness to undertake Responsible Service of Alcohol course
n

n

These are just some of the benefits that come with working at GYG:

n

n
- Free uniform
n
- Crew team building activities and competitions
n
- Discounted meals
n
- Cultural celebrations – Day of the Dead and Cinco de Mayo
n

n

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

n

Ready to join the family? Apply now to start the conversation.

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📌 Senior Transformation Leader -- Advisory & Delivery (Brisbane)
🏢 UnitingCare Health
📍 Brisbane