Sigma Healthcare is seeking a Senior Technical Support Specialist based at the Preston Support Office. You will own complex incident resolution, conduct root cause analysis and implement permanent fixes to ensure 24/7 service continuity across stores, distribution, online platforms and corporate IT.
The role requires a tertiary IT qualification, 7+ years in IT support with 4+ in senior positions, ITIL certification, and robust collaboration and mentoring abilities.
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📌 Senior Technical Support Lead – 24/7 Enterprise IT (Melbourne)
🏢 MyChemist Retail Group
📍 Melbourne
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