Job Description

About the Role n

Next Level Elevators is looking for a NSW Sales Support Coordinator to join our Rosebery team. This role combines front-of-house and inbound/digital enquiry handling with CRM (Simpro) sales administration, including sales closure, invoicing and production coordination, to deliver a seamless customer journey from first enquiry through to project handover.

What You’ll Be Doing n

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- Act as the first point of contact for walk-in, phone and digital enquiries
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- Qualify leads and log all mandatory information accurately in Simpro
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- Monitor and process email and web form enquiries, and follow up aged leads
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- Manage sales closure, invoicing and payment follow-up with the sales team
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- Order and manage project drawings, approvals and revisions
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- Coordinate sales handover to production and procurement teams
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- Maintain accurate CRM and project records, and report on project status
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- Support general front desk, reception and office administration duties
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What We’re Looking For nn
- Previous experience in a front desk,



admin or enquiries-based role
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- 3+ years’ experience in a sales or sales administration role
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- Experience within construction, building services, home lifts or manufacturing highly regarded
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- Strong written and verbal communication skills
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- Confidence in customer interaction and objection handling
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- Proficient in Microsoft Office and CRM platforms (Simpro experience preferred)
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- Excellent attention to detail and strong organisational skills
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- Confident using Excel to extract and report on data
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- Ability to manage multiple tasks and prioritise under pressure
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Why Join Us nn
- Full time, Monday to Friday, office-based role in Rosebery
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- Competitive salary and professional development opportunities
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- A supportive team culture with variety across sales and administration
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- Annual wellbeing allowance & birthday voucher
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📌 Sales Support Coordinator - NSW (Sydney)
🏢 Next Level Elevators
📍 Sydney