Guest Experience Tech Support Specialist (North Lismore)

Guest Experience Tech Support Specialist (North Lismore)

15 Oct
|
MEWS
|
North Lismore

15 Oct

MEWS

North Lismore

Mews is transforming hospitality tech, seeking a customer-facing support specialist to handle 30 daily cases across chat, email and phone. You’ll diagnose issues in a multi-system setup, from guest check-ins to payment failures, maintaining calm, explicit communication with non-technical hotel teams.

You’ll build deep product knowledge fast, with opportunities to advance into senior Support, Onboarding or Product as you grow your expertise, including AI-enabled triage strategies.

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📌 Guest Experience Tech Support Specialist (North Lismore)
🏢 MEWS
📍 North Lismore

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