The chance

Join a trusted organisation in a varied role where your advice, judgement and communication will support decisions at the highest levels. You will prepare briefings, Ministerials and Cabinet submissions; support ReturnToWorkSA in jurisdictional and intergovernmental forums; and oversee the fair and timely resolution of complaints and service concerns. Your work will help ensure workers, employers and providers are heard and treated with empathy, impartiality and respect.

The position

In this full-time ongoing role, you will:

- Prepare high-quality briefings, Ministerials, Cabinet submissions, speeches and documents for parliamentary processes for the Minister and CEO.
- Support the organisation in its engagement in inter- and intra-jurisdictional committees and other intergovernmental processes.
- Work with third-party organisations to develop data-sharing agreements under section 185 of the Return to Work Act 2014 and internal governance policies.
- Ensure complaints are investigated and resolved transparently, impartially and consistently in accordance with legislation and policy.
- Resolve service and communication issues quickly and effectively.
- Ensure worker, employer and provider concerns are heard and addressed responsively, empathetically, fairly and promptly.

Remuneration

The base salary range for this position is $101,481 per annum (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.

- Strong wellbeing program including gym access, health initiatives and EAP
- Flexible working arrangements including work from home, compressed working hours, purchased leave and many other options
- Ongoing learning and development opportunities to support your growth
- Modern Adelaide CBD offices with great views and excellent facilities

About you

You are a highly credible, politically aware and outcomes-focused professional who brings:





- Demonstrated experience producing accurate, concise and persuasive advice, briefings, submissions, speeches and parliamentary documents for Ministers, senior executives and Cabinet.
- Strong analytical capability, judgement and discretion when interpreting legislation, policy and governance requirements in sensitive, complex and high-profile matters.
- Experience investigating and resolving complaints fairly, transparently and consistently while managing competing evidence and stakeholder expectations.
- Highly developed written communication, negotiation, influencing and stakeholder engagement skills, with the ability to hear concerns, build trust and progress shared outcomes.
- Relevant professional experience in law, public policy, government, regulation, communications, dispute resolution or a related discipline.
- Desirably, experience in a Ministerial, central agency, statutory authority or regulatory environment; knowledge of South Australian Cabinet, parliamentary and intergovernmental processes and the Return to Work scheme; and relevant qualifications or professional training (for example law, public policy, government, regulation, communications, dispute resolution or a related discipline.)

About ReturnToWorkSA

At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible.





We manage premiums and investments while regulating the Return to Work scheme, ensuring fairness, compliance and promoting the health benefits of work.

Further information

We are looking for people who align with our values: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

Applications will be reviewed as they are received and we encourage early submission.

Inclusion and diversity

ReturnToWorkSA is an equal opportunity employer. We are committed to fostering an inclusive workplace and encourage applications from people of all backgrounds. Even if you don’t meet every requirement and check every box, we welcome your application.

At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. We manage the collection of premium payments from registered employers and our invested funds to ensure we maintain a viable financial position that enables the delivery of quality support and services to injured workers. We are the regulator of the Return to Work scheme.

At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. We manage the collection of premium payments from registered employers and our invested funds to ensure we maintain a viable financial position that enables the delivery of quality support and services to injured workers. We are the regulator of the Return to Work scheme.

#J-18808-Ljbffr

📌 Senior Advisor (Adelaide)
🏢 ReturnToWorkSA
📍 Adelaide