Senior Business Analyst, Contact Centre Tech (Hybrid) (Brisbane)

15 Oct

Iag

Brisbane

15 Oct

Iag

Brisbane

IAG is seeking a seasoned Business Analyst to bridge business demand and technology for its contact centre transformation. You will unpack requirements, shape epics and user stories, and provide transparent estimates to support sprint delivery.

You will work across NICE CXone, Cisco, IEX WFM and AI capabilities, ensuring requirements are technically grounded and measurable. The role demands strong facilitation, documentation, and stakeholder management in a fast-moving, hybrid delivery environment.

#J-18808-Ljbffr

📌 Senior Business Analyst, Contact Centre Tech (Hybrid) (Brisbane)
🏢 Iag
📍 Brisbane

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

DoorDash Shopper (Lake Macdonald)

16 Oct

Doordash

Lake Macdonald

16 Oct
Doordash
Lake Macdonald

*Shop & Deliver with DoorDash!* Turn your shopping skills into a flexible way to earn income. As a Shopper with DoorDash, you can deliver groceries, convenience, retail, alcohol, and more–earning [...]

Hospitality Officer (Thursday Island)

16 Oct

Unitingcare

Thursday Island

16 Oct
Unitingcare
Thursday Island

Hospitality Officer | BlueCare | Star of the Sea Elders Village - Employment Status: Permanent Part Time - Location: Thursday Island - Remuneration: $30.05 p/hr + Super + Not for Profit Salary Packag [...]