15 Oct
|
AU017 Mercer Outsourcing (Australia
|
Melbourne
15 Oct
AU017 Mercer Outsourcing (Australia
Melbourne
Marsh is seeking a Senior Continuous Improvement Manager to join our Contact Centre, operating in Melbourne, with a hybrid work setup requiring in-office presence at least three days per week. The role focuses on identifying and delivering improvement opportunities to boost customer outcomes, colleague experience and operational performance across the Contact Centre.
You will combine business analysis, service design, process improvement and risk awareness while collaborating across the business
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📌 Senior Continuous Improvement Leader - Contact Centre (Melbourne)
🏢 AU017 Mercer Outsourcing (Australia
📍 Melbourne