Customer-Focused Helpdesk Technician (Level 1) (Melbourne)

Customer-Focused Helpdesk Technician (Level 1) (Melbourne)

15 Oct
|
COMWIRE IT
|
Melbourne

15 Oct

COMWIRE IT

Melbourne

Job Description

Comwire IT Pty Ltd in Melbourne provides support for hardware, software, and networking issues via phone, email or chat. The role focuses on diagnosing problems, documenting interactions, and resolving incidents to minimise downtime and boost productivity.

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The candidate will work with the Technical & Engineering teams, update knowledge bases, and ensure SLA targets are met. Some in office deployments and workshop tasks may be required.

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📌 Customer-Focused Helpdesk Technician (Level 1) (Melbourne)
🏢 COMWIRE IT
📍 Melbourne

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