We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities n
n
- Respond to client inquiries via email, phone, and messaging systems
n
- Process itinerary changes, cancellations, and special travel accommodations
n
- Provide accurate guidance on travel requirements and agency policies
n
- Conduct proactive check-ins with clients ahead of travel dates
n
- Efficiently manage and resolve customer concerns with professionalism
n
Ideal Candidate Profile nn
- Customer-first mindset with robust communication skills
n
- Experience in customer support, hospitality,
or tourism preferred
n
- Reliable, organized, and capable of multitasking
n
- Comfortable navigating online systems and digital booking tools
n
- Passionate about travel and delivering excellent service
n
Perks & Advantages nn
- Work-from-home flexibility
n
- Flexible hours
n
- Training and mentorship
n
- Growth opportunities within a growing travel company
n
- Access to industry discounts and travel benefits
n
- Positive and team-oriented culture
n
n
Remote (South Africa) | Supporting an International Company