Job Description

Summary:

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At Otto's Market Warrina, we are seeking a dedicated Customer Service Assistant to join our team in Townsville, Queensland. This temporary, casual role is essential for providing exceptional service to our customers, ensuring a welcoming atmosphere and enhancing their shopping experience. As a key member of our hospitality and catering team, you will play a vital role in maintaining our high standards of customer satisfaction.

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Responsibilities:

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- Greet customers warmly and assist them with their inquiries
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- Handle customer transactions accurately and efficiently
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- Maintain cleanliness and organisation of the service area
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- Assist in stocking shelves and managing inventory
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- Respond to customer feedback and resolve any issues promptly
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- Collaborate with team members to ensure smooth operations
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Qualifications:

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- No formal education required; however, a background in hospitality or customer service is advantageous
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- Previous experience in a customer-facing role is preferred but not essential
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- Strong communication and interpersonal skills
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- Ability to work in a fast-paced setting and handle multiple tasks
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- Basic numeracy skills for handling transactions
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- A friendly and approachable demeanour
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📌 Otto's Market Warrina - Customer Service Assistant (Pallarenda)
🏢 Ottos Group
📍 Pallarenda