Inner West Council in Sydney seeks a Service Enablement Lead to empower our Customer Experience teams, covering workforce planning, scheduling, training and quality assurance to ensure outstanding service daily.
You will work with leaders to build a versatile, capable workforce across channels, optimise resources and drive continuous customer experience improvements. Read the Position Description for full requirements.
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📌 Service Enablement Lead - Flexible Hours & CX Excellence (Sydney)
🏢 Inner West Council
📍 Sydney
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