Job Description

AOD Support Workers | Coffs Harbour Casual Opportunities Available n

$40.49 - $43.42 per hour + 25% Casual Loading + Penalty Rates + Super + Salary Packaging

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Support Recovery. Build Connections. Make a Difference.

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At Lives Lived Well, we believe recovery is possible.

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We're currently seeking passionate and motivated AOD Support Workers to join our Youth Residential Rehabilitation Service in Coffs Harbour .

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This unique service supports young people aged 13-18 years through residential rehabilitation and withdrawal management, providing a safe, therapeutic and recovery-focused environment where young people can address alcohol and other drug challenges and work towards positive futures.

About the Service n

Located in the beautiful coastal city of Coffs Harbour, our Youth Residential Rehabilitation Service provides therapeutic rehabilitation and withdrawal support for young people experiencing alcohol and other drug related challenges.

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Through a structured program, young people participate in therapeutic interventions, psychoeducation, relapse prevention, case management, life skills development, cultural connection activities and aftercare planning.

Shift Availability Required n

We are particularly interested in candidates who are available to work across a 24/7 roster , including:

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- Day shifts
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- Evening shifts
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- Overnight shifts
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- Weekend shifts
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- Public holiday shifts
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About the Role n

As an AOD Support Worker, you will provide direct support and supervision to young people participating in residential rehabilitation and withdrawal programs.

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Working within a trauma-informed and recovery-focused environment, you will support young people through admissions, discharges, daily activities, appointments, group programs and community-based activities while helping to maintain a safe and supportive environment.

Key Responsibilities n

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- Support young people throughout their recovery journey.
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- Provide supervision and support outside of structured program hours.
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- Assist with admission and discharge processes.
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- Facilitate and support therapeutic, recreational and educational group activities.
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- Support young people to develop life skills and work towards their recovery goals.
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- Transport young people to appointments and community activities as required.
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- Supervise self-administration of medication in accordance with organisational procedures.
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- Maintain accurate client records, case notes and shift handovers.
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- Respond appropriately to incidents, risks and client support needs.
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- Contribute to a safe, supportive and recovery-focused environment.
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About You n

You are compassionate, resilient and committed to supporting young people to create positive change in their lives.

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Most importantly, you bring a non-judgemental approach, strong professional boundaries and a genuine desire to support young people on their recovery journey.

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You’ll bring:

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- Robust communication and interpersonal skills.
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- The ability to build genuine connections with young people from diverse backgrounds.
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- Emotional maturity and the ability to remain calm in challenging situations.
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- A commitment to person-centred, trauma-informed and recovery-oriented practice.
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- Strong organisational and documentation skills.
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- The ability to work independently and as part of a multidisciplinary team.
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- Flexibility to work across a casual roster and assist with short-notice shift coverage when required.
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Essential Requirements nn
- Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or a related discipline, or willingness to work towards obtaining one.
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- Experience supporting young people or people experiencing alcohol and other drug, mental health or other complex challenges.
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- Current Australian Driver Licence.
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- Current Working with Children Check (or ability to obtain).
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- Current First Aid and CPR Certificate, or willingness to obtain.
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- Ability to obtain a National Police Check.
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- Current First Aid and CPR
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- Strong computer skills and experience maintaining client documentation.
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Desirable nn
- Experience working in Alcohol and Other Drug services.
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- Experience facilitating groups and structured activities.
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- Experience supporting young people with complex needs.
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- Experience working within residential, community services or healthcare settings.
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- Understanding of trauma-informed and recovery-oriented practice.
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- Lived experience of recovery and a passion for supporting others.
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Why Join Lives Lived Well? n

When you join Lives Lived Well, you’re joining an organisation committed to supporting recovery, wellbeing and positive change.

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We offer:

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- Employee wellbeing and support programs.
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- Ongoing learning and development opportunities.
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- Access to our Employee Assistance Program (EAP).
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- Fitness Passport membership discounts.
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- A supportive and values-driven workplace culture.
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- Meaningful work that contributes to healthier individuals, families and communities.
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- Opportunities for future career development and internal progression.
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Our Values n

The people who thrive at Lives Lived Well are those who share our values:

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- We are humble, human and full of hope.
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- We show up and share.
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- We ask "Why not?" and "What's next?"
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- We leave a positive wake.
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Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.

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📌 AOD Support Workers - Withdrawal (Coffs Harbour)
🏢 Lives Lived Well
📍 Coffs Harbour