Optus is seeking a Service Centre Technical Analyst in Macquarie Park, Sydney. The role supports customer happiness by handling incidents and service requests with impeccable delivery, working on a 24/7 rotating roster and a 5-day week.
You will provide specialist technical support across Mobile, Fixed, and ICT, mentor teammates, and drive fault management with transparent communication to stakeholders. A CCNA background is highly regarded.
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📌 Enterprise Network Incident Specialist (Sydney)
🏢 Cari
📍 Sydney
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