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Join our well-established team, where passion, motivation, and a culture of growth thrive! We’re a close-knit group of skilled professionals who take pride in supporting one another and fostering an environment where resilience and teamwork are at the heart of everything we do. Our team members are not only experts in their fields but also bring a gentle, caring nature and a great sense of humour to the workplace, making every day both productive and enjoyable. If you’re looking to be part of a supportive and dynamic environment where your skills can grow and flourish, we’d love to hear from you!

MacKillop is seeking an ITC Casework Coordinator to support our casework team.

About the role:

The ITC Casework Coordinator provides operational leadership and ensures compliance with MacKillop’s Policies and Procedures, OOHC standards, relevant legislation and Department of Communities and Justice (DCJ) contractual requirements. The Coordinator is responsible for the delivery of high quality casework services to provide positive outcomes for children, young people and their families.

The ITC Casework Coordinator will work collaboratively with caseworkers in the provision of specialist casework such as restoration, guardianship and adoption and contribute to the enhancement of these practices by:

- Developing effective relationships with key external stakeholders to comply with the requirements of the DCJ PSP Rules and Guidelines;
- Establishing collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; and
- Ensuring the Sanctuary Model is embedded in systems and practice and reflects MacKillop’s values

Key Selection Criteria:

- A bachelor’s degree in social work or equivalent, or significant work experience in a relevant field plus a qualification in Youth Work, Welfare or other related field.
- Demonstrated experiences in child protection, child welfare practice or a related field.
- A knowledge of relevant Community Service Organisations, local and State Government (DHHS) and the ability to network with these services.
- Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders,



as well as initiative and effective personal judgement when working alone.

For a full listing please view Position Description.

For more information please contact: Tanya Batman-Gardner at

Our Offer

- Attractive hourly ratebased on SCHADS Award Level 7 dependent on qualification and experience.
- Salary packaging–we can help you to maximise yoursalary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
- Fitness Passport - a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
- Paid Training that is industry specific including Sanctuary and Cultural Awareness training.
- Employee Assistance Program-free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
- Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of Organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

Must have:

- Valid and current Driver’s Licence;
- Valid Employee Working with Children Check;
- Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application;

Satisfactory Criminal History Check (paid for by MacKillop).

This is a Permanent full-time position (38hrs per week) based in Maitland (NSW) within our Intensive Therapeutic Care Program.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people.Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families and communities.





Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

The Permanency Support Program (PSP) in Metro Sydney offers a range of foster care and therapeutic care services designed to support children and young people in out-of-home care.

Position Purpose

We are seeking a dedicated and compassionate Caseworker to join our team. In this role, you will be responsible for delivering effective case work services to children and young people in Out-of-Home-Care and Permanency Support Programs. You will also support and develop carers and assist in the recruitment of foster and kinship carers.

This is a full-time position (38 hours) 12-month maternity leave contract reporting to the PSP co‑ordinator

Primary Objectives:

- Ensure children and young people in Out-of-Home-Care and Permanency Support Programs receive services that meet their needs.
- Support foster and kinship carers in providing high-quality care and achieving positive outcomes.
- Establish collaborative relationships with a variety of specialist and mainstream services.
- Develop strong partnerships with Aboriginal and CALD (Culturally and Linguistically Diverse) agencies.

Key Responsibilities:

- Manage a case load effectively and meet individual targets.
- Develop, implement, and review individual case plans to address the emotional, social, behavioural, developmental, and educational needs of children and young people.
- Safeguard the wellbeing of children and young people and report any concerns immediately.
- Ensure case work practice aligns with organisational values, policies, and frameworks.

Key Selection Criteria :

- Knowledge and understanding of Aboriginal culture and values, and current issues faced by Aboriginal children, young people, and families.
- Tertiary qualification in social work or a relevant field.
- Demonstrated experience in casework practice, preferably in Out-of-Home-Care.
- Proven ability to work with children and young people with social, emotional, and behavioural difficulties.

Additional Requirements:

- Valid and current Driver’s Licence.
- Valid and current Working with Children Card.
- Valid and current NDIS Worker Check (for NDIS risk assessed roles).
- Satisfactory criminal history check conducted by MacKillop Family Services.

What We Offer:

- A supportive and inclusive work workplace.
- Opportunities for professional development and growth.
- The chance to make a meaningful impact in the lives of children, young people, and their families.
- Salary Packaging up to$18,550 per year,which allows you to reduce the amount of tax you pay

For more information about the position please contact Tamena Yarak at

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📌 Program Support & Family Contact Leader (Part-Time) (Maitland)
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📍 Maitland