Evie Networks is seeking an ICT Technical Support Specialist to lead complex investigations, improve CS workflows, and mentor Tier 1 agents in Sydney. The role combines hands-on trouble shooting of EV charging software and hardware with a focus on scalable self-service solutions.
You will analyze transaction logs, resolve app and payment issues, and work with Product and Tech teams to implement process improvements. A hybrid work setup supports collaboration and autonomy.
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📌 EV Network Tech Support Lead — Hybrid (Sydney)
🏢 Evie Networks
📍 Sydney
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