Job Description

Company Description n

Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.

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Hospitality is a work of heart ,
Join us and become a Heartist .

Job Description n

As our Assistant Executive Housekeeping Manager, you will play a key leadership role in ensuring our property is presented to the highest standard of cleanliness, organisation, and guest readiness. You will support the Executive Housekeeper with a focus on achieving high standards of cleanliness for guest rooms, public areas, back of house areas and supporting in guiding the housekeeping team.

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Your responsibilities will include (but not limited to):

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- Assist in the daily checking of designated team member areas to maintain standards.
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- Inspect public areas to ensure they meet the hotel's cleanliness and maintenance standards.
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- Train, mentor, and support housekeeping team members to ensure consistency and productivity.
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- Handle guest requests and concerns related to housekeeping services.
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- Ensure the efficient use of cleaning supplies and equipment.
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- Report and follow up on maintenance issues to ensure quick resolution.
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- Ensure adherence to hotel policies, hygiene procedures, and safe work practices.
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- Collaborate with other departments to ensure smooth operations and guest satisfaction.
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Qualifications n

The ideal candidate will possess the following skills and experience:

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- Proven experience in a similar high-paced role.
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- Solid leadership attributes.
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- Clear communication to lead and develop the Housekeeping Team.
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- Positive stakeholder management with the ability to collaborate with multiple departments.
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- A solutions-focused individual with a strategic mindset and the ability to think proactively.
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- Excellent attention to detail and delivery of quality.
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- Problem solving skills to ensure the day runs smoothly.
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Additional Information nn
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Valuable Savings and Perks : Enjoy discounted car parking right on site, plus exclusive deals on food & beverage-making every day at work rewarding as well as affordable.

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Global Accor Privileges : Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide-perfect for your next getaway or a holiday with loved ones.

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Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.

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📌 Assistant Executive Housekeeping Manager (Melbourne)
🏢 AccorHotel
📍 Melbourne