BAI Communications is seeking a Level 2 Technical Support Specialist (Broadcast) for an 18-month fixed-term contract in NSW. You will join a skilled support team handling complex incidents escalated from NOC and Service Desk, performing deep-dive investigations and leading technical responses during major incidents to minimize disruption.
You’ll analyse network trends, push for MTTR reductions, and craft knowledge articles while mentoring peers.
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📌 Broadcast Level 2 Tech Support - Incident Resolution (Sydney)
🏢 BAI
📍 Sydney
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