Company Description: Caught In The Act Security Solutions specializes in video surveillance for local government and small to medium businesses, delivering both overt and covert CCTV systems across analogue and IP technologies. All installations and services are carried out by a fully licensed in-house team committed to regulatory compliance and industry best practices. The company offers free audits to identify where CCTV can strengthen security strategies, along with expert recommendations for system upgrades. Clients benefit from competitive, obligation-free quotes, high-quality materials and equipment, professional installation teams, and flexible finance options. Caught In The Act also provides robust warranties on DVRs and cameras and guarantees a 48-hour turnaround on service calls.

Role Description: The Security Technician is a full-time, in office role based in the Greater Melbourne Area, responsible for installing, configuring, and maintaining CCTV, Alarm, Access Control and related security systems for a range of clients. Day-to-day tasks include conducting site assessments, performing cable runs and hardware installation, setting up network-connected surveillance and alarm systems, and ensuring systems operate reliably and securely. The technician will diagnose and resolve technical issues, complete scheduled service calls within agreed timeframes,



and provide transparent documentation of work performed. This role also involves educating clients on system operation, adhering to occupational health and safety requirements, and collaborating with the broader team to deliver high-quality, compliant security solutions.

Qualifications

- At least 3+ years of Experience as Security Technician
- Strong technical troubleshooting skills for CCTV, alarm systems, and related security hardware.
- Knowledge of cybersecurity and network security principles relevant to IP-based surveillance systems.
- Understanding of occupational health and safety standards and safe work practices for on-site installations.
- Experience with alarm systems, access control, and other electronic security solutions.
- Experienced with Inner range, Gallagher, ICT, Tecom, VMS, etc.
- Prior experience in security installation or electrical/communications trades is highly desirable.
- Relevant licensing or certifications for security system installation and compliance within the region.
- Ability to read technical drawings, follow installation specifications, and document service activities accurately.
- Valid driver’s license and willingness to travel to client sites within the Greater Melbourne Area.
- Strong communication skills and a customer-focused approach to service and support.

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📌 Security Technician (Melbourne)
🏢 Caught In The Act Security Solutions
📍 Melbourne