Job Description

At We Care Providers, you’ll be part of a team that genuinely changes lives, supporting people with complex needs to live safely, independently, and with dignity.

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We are growing across Melbourne’s North and are seeking confident, experienced support workers who can support participants with complex psychosocial and behavioural needs.

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This is not basic support work. We are looking for staff who are calm under pressure, emotionally intelligent, and confident supporting people during challenging moments.

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Why staff choose to stay with us

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- Hourly rate $38–$44 plus applicable SCHADS Award penalty rates, dependent on experience, qualifications, and role requirements.
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- Consistent shifts available for reliable workers, subject to participant needs and roster requirements
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- Travel reimbursement paid between participant shifts in line with company policy
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- Ongoing paid training in behaviour support
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- Supportive management team available when you need help
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- Prospect to grow into senior or specialist roles
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- A workplace that genuinely values and supports staff
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About the role

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You will support participants in their homes and community settings, working from structured behaviour support and care plans.

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Your support may include:

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- Personal care and daily living assistance
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- Medication assistance and health-related supports
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- Meal preparation and household support
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- Community access and skill development
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- Supporting participants during emotional or behavioural distress using positive behaviour strategies
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- Accurate progress and incident documentation
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- Building trust while maintaining professional boundaries
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You may work independently on shift but will always have management support and clear guidance.

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Who this role suits

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This role suits someone who:

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- Has experience supporting participants with complex behaviours or psychosocial disabilities
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- Remains calm and professional in challenging situations
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- Understands behaviour support plans and de-escalation strategies
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- Is reliable and wants consistent ongoing work
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- Wants to build a meaningful long-term career in disability support
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Mandatory requirements

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- NDIS Worker Screening Check
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- First Aid & CPR
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- Driver’s licence and reliable insured vehicle
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- Infection Control training
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- Experience supporting complex participants
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- Full working rights in Australia
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We have weekday, evening, overnight, and weekend shifts available across Essendon and surrounding northern suburbs.

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Reliable staff are prioritised for ongoing shift opportunities

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Note: We encourage all applicants. However, some participants request female support workers for personal care and cultural reasons, so we particularly welcome applications from female candidates.

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Job Types: Subcontract, Casual

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What can I earn as a Disability Support Worker

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📌 Disability Support Worker (Melbourne)
🏢 We Care Providers
📍 Melbourne