Job Description

Are you great with people, reliable and looking to build your career in a professional office environment? This is a fantastic opportunity to join a growing, Queensland-owned service-based business with a friendly, down-to-earth culture. You’ll become part of a close-knit customer service team where you’ll receive full training and plenty of support to get up to speed.

n Previous office experience is not essential. If you’ve developed strong customer service and communication skills through retail, hospitality or another customer-facing workplace, we’d love to hear from you.

About the Rolen

As a Customer Service Officer, you’ll be one of the first points of contact for customers, helping with enquiries and ensuring they receive friendly, efficient service.

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- Responding to incoming calls and assisting with customer account enquiries
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- Making outbound calls to follow up on customer matters
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- Managing and responding to email enquiries
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- Coordinating service connections and disconnections
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- Processing customer payments
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- Liaising with billing and debt collection teams to resolve customer issues
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- Assisting customers to access available financial assistance programs
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- Providing general administrative and customer service support to the wider team
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About Youn





We’re looking for someone who brings:

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- Strong customer service skills and a genuine enjoyment of helping people
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- Confident written and verbal communication skills
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- A friendly, professional and approachable manner
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- Good computer skills, with sound knowledge of MS Excel
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- A proactive attitude and willingness to learn
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- Reliability, punctuality and a strong work ethic
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- The ability to work well as part of a close-knit team
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The Benefitsnn
- Negotiable salary based on experience
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- Monday to Friday hours, 8:00am – 4:30pm
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- 12:00pm finish every second Friday
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- Supportive and approachable manager
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- Friendly, down-to-earth team environment
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- Subsidised lunch provided daily
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- Regular team celebrations and engagement activities
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- Monthly competitions with generous gift card prizes
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- On-site and street parking available
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- Brisbane Eastern Suburbs location
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Due to the location, having your own transport is recommended.

n Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on +61 (phone hidden), quoting reference JN -062026-43460. Want to know more about Davidson? Visit us at www.davidsonwp.com

📌 Customer Service Officer (Brisbane)
🏢 Davidson
📍 Brisbane