Job Description

Sales Consultant – Burleigh Heads & Tweed Heads South Carpet Court n
n

Burleigh Heads and Tweed Heads South Carpet Court are looking for a driven, personable, and results-focused Sales Consultant to join our team. This role suits someone who loves helping people, enjoys the satisfaction of closing a sale, and wants to build a rewarding career with a trusted, well-established flooring brand.

n
nAbout the Role n
n

You’ll work across our showrooms, guiding customers from their first visit through to a finished floor they love. You’ll help customers choose the right carpet, flooring, or window furnishings, prepare accurate quotes, and turn enquiries into sales. If you enjoy building relationships, solving problems, and seeing a project through from start to finish, this is the role for you.

n
nKey Responsibilities n
n

Greet and assist customers in the showroom, understanding their needs, style, and budget

n
n

Provide expert advice on carpet, hard flooring, and window furnishings

n
n

Conduct in-home consultations and measures

n
n

Prepare and present accurate quotes, and follow up to convert them into sales

n
n

Follow up on leads, enquiries, and past customers to generate repeat and referral business

n
n

Achieve individual and store sales targets

n
n

Build strong relationships with residential customers, builders, and trade clients

n
nProject & Store Support n
n

Coordinate measure and install bookings with customers and installers

n
n





Process sales orders and ensure job details are accurate and complete

n
n

Liaise with suppliers on stock availability and delivery timeframes

n
n

Keep customers informed throughout their project and resolve any issues promptly

n
n

Maintain showroom presentation, including displays and sample boards

n
n

Work collaboratively with the team across both stores

n
nWhat We’re Looking For n
n

Proven experience in sales, ideally in retail, showroom, home improvement, or a related industry (flooring experience is highly regarded but not essential)

n
n

A confident, natural ability to build rapport and close sales

n
n

Motivation to meet and exceed targets

n
n

Strong communication and negotiation skills

n
n

Good attention to detail, especially with measuring and quoting

n
n

Solid computer skills and the ability to learn new systems

n
n

Excellent organisation and follow-up skills

n
n

A positive, professional attitude and a robust team player

n
nWhat We Offer n
n

Attractive base salary plus commission, with uncapped earning potential

n
n

Full product training and ongoing development

n
n

Supportive, friendly team across two busy showrooms

n
n

Steady flow of quality leads backed by a nationally recognised brand

n
n

Opportunity to grow your career within a well-established local business

n
n

If you’re a people person with a passion for sales and you love helping customers create homes they’re proud of, we’d love to hear from you.

#J-18808-Ljbffr

📌 Carpet & Flooring Sales Consultant (City of Gold Coast)
🏢 Tweed Heads South Carpet Court
📍 City of Gold Coast