15 Oct
|
Department of Justice and Community Safety, Victoria
|
Melbourne
15 Oct
Department of Justice and Community Safety, Victoria
Melbourne
Integrity Oversight Victoria, based in Melbourne, is seeking a Complaints Assessment Officer to join a small, cooperative team and help deliver the agency's complaints function.
The role involves managing complaints under the organisation's framework, engaging with diverse complainants including vulnerable people, assessing cases, liaising with integrity bodies and guiding appropriate next steps. The CAO also contributes to policy and procedure improvements and integrity responses.
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📌 Complaints Assessment & Resolution Specialist (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne