Business Support & Culture– Financial Services

Platinum Pacific Partners – Sydney CBD NSW

Our client, a growing Australian investment manager, is looking for a proactive and people-focused Business Support & Culture Associate to join their Sydney team.

This is a varied opportunity for someone who enjoys keeping an office running smoothly while playing an active role in creating a positive employee experience. Combining hands‑on office coordination with team engagement, training administration and People & Culture support, the role offers plenty of variety and the opportunity to develop broader skills within a growing financial services business.

You’ll be joining a close-knit, high-performing team that values trust, accountability, collaboration and strong relationships. This is an environment where initiative is encouraged, contributions are recognised and everyone plays a part in the success of the business.

Key Responsibilities

Office Coordination & Administration

Maintain a professional, organised and welcoming office environment, ensuring meeting rooms and shared spaces are well presented and guest‑ready.

Coordinate catering, refreshments, office supplies and general hospitality requirements.

Welcome visitors and provide a professional first point of contact for the business.

Liaise with building management, cleaners, suppliers and external IT providers to resolve facilities and office support requirements.

Manage general administration and provide practical support across the team.

Team Engagement & Employee Experience

Coordinate quarterly Town Halls, team meetings, social events, birthdays, volunteering initiatives and the annual end‑of‑year function.

Prepare and distribute the weekly team bulletin, keeping employees informed of business updates and upcoming activities.





Develop and coordinate staff recognition initiatives that celebrate contribution, teamwork and company values.

Support onboarding and offboarding, ensuring new starters have a smooth and welcoming introduction to the business.

Coordinate conferences, workshops, travel and accommodation arrangements as required.

People & Culture & Training Support

Assist with employment documentation, job descriptions, offer letters, contracts and employee records using established templates and processes.

Provide administrative support for People & Culture initiatives, internal communications and employee‑related projects.

Coordinate training sessions, workshops and compliance training, including invitations, attendance records, reminders and follow‑up.

Help develop engaging training materials, resources and intranet content.

Support the ongoing development of the company's HR information system, onboarding workflows and people‑related processes.

Systems & Project Support

Assist with maintaining and improving the company intranet, training resources and internal communication tools.

Provide practical administration and technology support, including user set‑up, Outlook requests and system updates.

Contribute to a range of office, technology and People & Culture projects as the business continues to grow.

What We're Looking For

Experience in office coordination, business support, administration, executive support, events or People & Culture coordination.





Strong organisational skills and the ability to manage competing priorities while maintaining excellent attention to detail.

A proactive, practical approach and a willingness to take ownership of both routine tasks and new initiatives.

Excellent communication and interpersonal skills, with the confidence to engage with employees, senior stakeholders, visitors and external suppliers.

Strong Microsoft 365 skills, including Outlook, Teams, Word, Excel and PowerPoint, with exposure to SharePoint an advantage.

Confidence using technology and an interest in improving processes, systems and training resources.

A genuine interest in employee engagement, workplace culture and developing broader People & Culture experience.

Above all, you'll be someone who takes pride in the details, enjoys helping others and understands how a well‑run workplace contributes to a positive team culture.

What's on Offer?

A varied role with exposure to office operations, employee engagement and People & Culture.

The prospect to contribute ideas and take ownership of initiatives within a growing business.

One work‑from‑home day per week.

Generous leave benefits, including birthday leave, loyalty leave and additional Christmas/New Year leave.

Study support and a commitment to ongoing professional development.

A collaborative, inclusive and close‑knit team setting.

If you're an organised, hands‑on professional who enjoys bringing people together and making a positive contribution to workplace culture, this is an excellent opportunity to broaden your experience within financial services.

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📌 Business Support & Culture– Financial Services (Sydney)
🏢 Platinum Pacific Partners
📍 Sydney