Job Description

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CQID is experiencing enormous organisational growth across all services and seeking suitable candidates for a range of positions.

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CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.

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A new organisational structure, designated HR team and the implementation of a current Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice.

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Purpose of the Position

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The Facilitator’s primary role is to support the Team Leader to achieve client engagement and client outcomes.

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Responsibilities and Duties

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- Manage and coordinate the family led decision making meetings process including referrals, identifying, and coordinating participants, and facilitating meetings.
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- Ensure the family led decision making process is facilitated in accordance with legislative principles and requirements.
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- Prepare people to participate in family meetings, including ensuring that all participants have a clear understanding of the purpose of the family led meeting.
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- Obtain the views of persons who are unable to attend the family meeting.
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- Manage conflict that may occur within the family led decision making process.
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- Liaise with relevant internal staff and the department
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- Assist families in developing family led plans for submission to the department.
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- Maintain accurate records of case plans and other relevant information in accordance with departmental guidelines.
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- Develop and maintain positive and professional relationships with referral partners and other service providers
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- Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
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- At all times work within CQID’s Workplace Health & Safety approach, Policies and Procedures
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- Other responsibilities as directed by the Team Leader/Manager
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Qualifications and Experience

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- Holds a current C Class Queensland Driver’s Licence
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- Tertiary qualifications in Human Services
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- Current Working with Children Check, “Blue Card”
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- Qualifications or knowledge related to Child Protection
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- Holds or is willing to obtain a First Aid and CPR Certificate
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- Experience at successful service delivery to Aboriginal and Torres Strait Islander people
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- Experienced in client engagement and case collaboration
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Skills and Attributes

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- Aboriginal and/or Torres Strait Islander heritage
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- Experience in developing and managing case plans
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- Competent in use of Microsoft Office software
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- Physical ability to undertake job responsibilities
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- Ability to communicate effectively; spoken and written
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- Self-starter, motivated and able to self-manage work tasks
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- Strong connection to and knowledge of local Indigenous Community
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📌 Family Participation Program Facilitator (Maaroom)
🏢 Central Queensland Indigenous Development
📍 Maaroom