Point One Navigation in Australia is seeking a Network Customer Support Engineer to own the customer experience tied to the reliability and operational health of our correction network. This player-coach role handles complex support cases while building scalable support systems.
You will collaborate with Network Operations, Engineering and Product to diagnose issues, develop metrics and dashboards, and ensure explicit, confident communication during incidents.
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📌 Mandarin-Speaking Network Support Engineer (Wollongong)
🏢 Point One Navigation
📍 Wollongong
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