Guest Experience Lead, Front Desk & Concierge (Sydney)

Guest Experience Lead, Front Desk & Concierge (Sydney)

15 Oct
|
U@MQ
|
Sydney

15 Oct

U@MQ

Sydney

Job Description

Accor is seeking a Customer Experience Manager in Sydney to oversee customer experience within a designated portfolio, ensuring budgeted delivery and communication of activities. You will lead a team of Head Concierge and Concierge Executives, craft engaging content for social media, and drive improvements based on feedback and trends.

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Robust leadership and hospitality experience are essential. The role emphasizes delivering premium service, aligning with Accor's client promise, and embedding

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📌 Guest Experience Lead, Front Desk & Concierge (Sydney)
🏢 U@MQ
📍 Sydney

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