About Us We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. We welcome applicants from diverse backgrounds and are committed to creating a secure, inclusive workplace where our people can thrive and do meaningful work.

About the role

The Senior Vehicle Safety Officer resolves complex technical matters relating to vehicle standards, safety and registration compliance. The role provides expert advice to customers, authorised partners and stakeholders, and supports the administration and oversight of vehicle safety and certification schemes. The role uses independent technical judgement to assess applicants and partners, investigate non-compliance, malpractice and fraud, and recommend improvements. It researches emerging automotive technologies to inform policy, conducts investigations and prepares professional briefs and statements, including supporting prosecutions where required. The role also develops training and educational materials to build understanding of vehicle safety requirements among customers, partners and stakeholders.

What we’re looking for

- Builds strong stakeholder relationships, understanding different needs and organisational contexts to develop partnerships and achieve positive outcomes.
- Thinks critically and solves complex problems, using sound judgement, available guidance and relevant information to make effective decisions.
- Communicates with impact, presenting information clearly and credibly while confidently navigating difficult or sensitive issues.




- Drives continuous improvement and innovation, identifying opportunities, sharing ideas and using feedback to improve quality, efficiency and outcomes.
- Works collaboratively, creating a supportive team environment, sharing knowledge and helping others navigate challenging situations.

Click here to access the Position Description.

Qualifications and experience You’ll bring

- Appropriate technical or trade certificate/qualification and/or experience relevant to the requirements of the role (mandatory).
- Customer service experience in a fast-paced professional environment (desirable).
- A personable customer-facing manner and strong written and verbal skills (desirable).

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.

Applications close at 11.59pm on Thursday, 15th October 2026.

Important information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

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📌 Senior Vehicle Safety Officer (Melbourne)
🏢 Department of Transport and Planning
📍 Melbourne