Provide technical water system solutions, advice and service to residential and commercial customers following the Pristine Water Systems Australia (PWSA) operating procedures and Operations Manual.
Key responsibilities
Complete scheduled jobs on a daily basis
Maintain and update appropriate documentation, quotation and invoicing, in consultation with the Managers
Regular and timely contact of leads (within 24 to 48 hours) and follow-up assessment/quotes of all daily leads provided by the National call centre as well as through direct referrals
Regular communication and follow-up with scheduled customers as required
Maintain a skilled manner and image at all times, representative of the PWSA brand
Regular business development activities via letter-box dropping and liaison with domestic and commercial contacts
Daily administration activities, including completing invoices and assessment sheets for all jobs/quotes
Appropriate updates to the required database system
Regular stocktake of items including filters and chemical to ensure required products are on hand at all times to successfully undertake jobs
Daily and weekly communication and reporting to Franchisee / Employer on business development activities, administration, sales, banking, stock takes and day to-day customer contact issues
About you
Current Class C Drivers licence
Level of fitness suitable to successfully undertake the physical requirements of the position, including regular climbing and movement in and out of vehicle, climbing ladders and accessing water tanks and lifting products and chemical drums into vehicle, pulling hoses and walking on a daily basis during cleaning process
Ability to work outside the normal span of hours at times
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📌 Water Technician (North Lakes)
🏢 Pristine Water Systems Dayboro
📍 North Lakes
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