Customer Experience Lead — AI-Driven, Multi-Channel Care (Melbourne)

Customer Experience Lead — AI-Driven, Multi-Channel Care (Melbourne)

15 Oct
|
T2 Tea
|
Melbourne

15 Oct

T2 Tea

Melbourne

T2 Tea seeks a Customer Care Manager to lead service across stores, online, and wholesale, overseeing Australia, Recent Zealand and beyond from our Melbourne Support Office.

You will drive faster, on-brand service, implement automation and AI via Gorgias and Shopify integrations, and turn customer feedback into actionable improvements while guiding a small team.

Join a purpose-driven, inclusive culture with training, incentives and hybrid working. A genuine tea passion helps.

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📌 Customer Experience Lead — AI-Driven, Multi-Channel Care (Melbourne)
🏢 T2 Tea
📍 Melbourne

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