RIB is seeking a Customer Care Consultant (Tech Support, Customer Support) in Sydney to deliver exceptional technical assistance to customers and collaborate with Customer Success and Development teams. The role emphasizes resolving incidents, guiding users on software functionality, and maintaining high service levels.
You will work within a global team, providing remote support when needed, handling incidents, and contributing to knowledge management.
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📌 Technical Customer Care Consultant (SaaS & CAD) (Sydney)
🏢 RIB Software
📍 Sydney
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