15 Oct
|
Emerging IT
|
Moe
Emerging IT is seeking a Level 3 Service Desk Technician to join our Technical Support team in North Sydney. This senior, hands-on role acts as the escalation point for complex issues across our client base.
You will resolve escalated tickets, mentor technicians, and deliver a premium service experience. Reporting to the Technical Support Manager, you will work with Microsoft 365, Azure, servers, virtualization, and network environments, documenting outcomes and ensuring SLA adherence.
#J-18808-Ljbffr
📌 Senior Service Desk Engineer - Escalations & Mentoring (Moe)
🏢 Emerging IT
📍 Moe