We’re partnering with FOUR leading life insurer known for its strong claims philosophy, supportive leadership, and commitment to doing the right thing for customers when it matters most.

For you

- Salary range of $135K - $162K (depending on experience) + up to 15% bonuses
- Technologically advanced insurers including use of AI
- Hybrid working 2-3 days in the office
- Work for inspiring head of claims and managers
- Inclusive and collaborative team culture
- Well resourced claims functions including medical, financial and systems resources
- Employee incentive plan and discounted insurance

As a Senior Claims Consultant you will

- Manage a reduced portfolio of complex or sensitive claims (some as low as 20 claims)
- Conduct file reviews on assessed claims for payment approvals
- Provide strategy advice and coaching/mentoring to claims consultants




- Be involved in projects and change management.

What You’ll Bring

You’re someone who combines technical capability with strong emotional intelligence.

- Proven experience managing & assessing Retail and/or Group life insurance claims(income protection and/or TPD)
- Solid understanding of policy interpretation and claims philosophy
- Excellent stakeholder management skills (advisers, reinsurers, medical professionals)
- Experience coaching, mentoring, file reviews and supporting others with technical queries

We are also working on number of other life insurance claims roles in group and retail with 4 other insurers!

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📌 Senior Claims Consultant, Senior Case Consultant - Group & Retail Life Insurance (Sydney)
🏢 Ensure Recruitment
📍 Sydney