Job Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

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Job Description

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The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

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We appreciate experience comes in many shapes and sizes, what we mean specifically is;

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- Experience leading or supervising a team within a busy environment
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- Completed or willingness to complete Food Safety Supervisor certificate
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- Completed or willingness to undertake Responsible Service of Alcohol course
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- Availibility to work Full time or Part Time is considered
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What's in it for me?

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So much! Check out some of the perks below:

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- Free GYG uniforms and exclusive GYG merch
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- Fair pay, flexible rosters, and employment stability
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- Heavily discounted GYG meals
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- An uncapped referral program! Bring your mates and earn $200 per successful referral, with the possibility of winning a brand new car each year!
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- Comprehensive training and support to set you up for success
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- Team building activities and regular crew competitions
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- Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
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- A fun, hard-working and fast paced team environment, with supportive managers
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- Development opportunities to grow your leadership skills, including the option to progress from Shift Leader to Assistant Restaurant Manager and beyond
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- The possibility of owning your own franchise or joining our corporate office in future
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We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

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Qualifications

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RSA & First aid

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Additional Information

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We are looking for shift leaders with availability across 7 days a week - Potential hours of 38 on offer for the right candidate. Previous QSR leadership roles beneficial but not necessary.

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What You Bring

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- Leadership or supervisory experience in a fast-paced environment
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- A track record of providing outstanding customer service
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- Completed or willingness to complete Food Safety Supervisor certificate
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- Completed or willingness to undertake Responsible Service of Alcohol course
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Key Responsibilities

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- Lead the Shift: Keep the crew motivated, organised and having fun, especially when things get busy.
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- Coach & Support: Help crew members build their skills and confidence while working together to deliver great service.
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- Drive Results: Help the team achieve key KPIs, including speed, service and sales targets.
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- Keep Standards High: Lead by example and make sure food safety, cleanliness, product quality and GYG standards are always on point.
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- Be a Team Player: Jump in wherever you're needed, support the team and help keep the shift running smoothly.
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Qualifications

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- Previous leadership or supervisory experience in hospitality or quick-service restaurants
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- Strong communication and time management skills
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- Positive attitude and passion for team success
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- Knowledge of franchise operations and brand standards
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- Ability to work efficiently in a fast-paced environment
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- Excellent problem-solving skills and attention to detail
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- First Aid Certificate
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- CPR Certificate
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- Food Safety Supervisor Certification
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- Responsible Service of Alcohol (RSA)
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- Flexibility to work various shifts, including evenings, weekends, and holidays
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- Strong organisational skills and ability to multitask effectively
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- Commitment to ongoing learning and professional development
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About the latest Senior brewer quality driven shift leader Jobsin Queensland !

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We are seeking an enthusiastic and experienced Shift Leader to join our franchise team.

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As a Shift Leader, you will play a crucial role in ensuring smooth daily operations, maintaining high standards of customer service, and leading a team of dedicated staff members.

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- Oversee and coordinate daily shift operations, ensuring efficient service and high-quality standards
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- Lead, motivate, and support team members to achieve individual and collective goals
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- Manage staff schedules and allocate tasks effectively to optimise productivity
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- Ensure compliance with food safety regulations and company policies
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- Handle customer inquiries, feedback, and complaints professionally and efficiently
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- Monitor inventory levels and assist with stock management
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- Maintain a clean, organised, and safe work environment
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- Assist in training new team members and providing ongoing coaching to existing staff
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- Collaborate with management to implement new initiatives and improve operational processes
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- Prepare and submit accurate shift reports and other relevant documentation
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#J-18808-Ljbffr

📌 Senior Brewer: Quality-Driven Shift Leader (Brisbane)
🏢 BrewDog
📍 Brisbane