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Family Support Worker – Sunshine Coast

4558 Sunshine Plaza Tradern Australia International Care and Training Services

Job Description

Family Support Worker

Passionate about helping others? Looking for a meaningful and flexible career with fantastic pay? Join our experienced team as a Disability Support Worker and make a difference in people’s lives!

Location: Sunshine Coast, QLD

Employment Type: Full Time – Permanent

Why Work With Us?

At TAUS Care, we are a multicultural, professional, and caring team dedicated to providing innovative and effective disability care services across Queensland. When you join us, you will benefit from:

- High hourly rates & flexible work arrangements – Work based on your availability!
- Ongoing training & career development – Build your skills and advance in your career.
- Supportive & inclusive team – Be part of a company that values and supports you.
- Employee Assistance Program (EAP) – Because your well-being matters.
- Meaningful, rewarding work – Make a lasting impact on people’s lives every day.

Your Role

As a Disability Support Worker, you will provide compassionate, person-centred support to people with complex needs, helping them live independently. Your responsibilities will include:

Personal care – Supporting people to cook, shower, groom, take medication safely, move around their home, and more.

Community & social engagement – Encouraging and joining our clients as they participate in local activities.

Supporting clients with behavioural & mental health needs – Working with effective Positive Behaviour Support Plans and Practitioners.

Helping families with complex needs – Providing emotional and practical support.

Flexible travel across Sunshine Coast – Bringing care where it’s needed most.

What You Need to Get Started

- Yellow Card or NDIS Worker Screening (or willing to obtain).
- Blue Card (or willing to obtain).
- First Aid & CPR (or willing to obtain).
- Driver’s license & reliable vehicle with comprehensive insurance.
- NDIS Worker Orientation Module & COVID-19 Infection Control Certificate (free online).
- Positive attitude, passion, and physical fitness.

Preferred (but not required):

- 2+ years of experience in disability support.
- Experience with Restrictive Practices & PBSP.
- Certificate III/IV in Individual Support, Allied Health, or Mental Health.
- Studying or qualified in Allied Health (Occupational Therapy, Physiotherapy, Social Work, Psychology).





Immediate availability | Competitive Pay Rates | Additional Benefits – Comprehensive training and support, professional development, and a outstanding team environment.

Ready to Join Us?

If you are looking for a rewarding role with excellent pay and flexibility, we would love to hear from you!

Be part of a team that truly values you while making a real impact in people’s lives!

We are a registered NDIS and Child Safety services provider, deeply committed to delivering high-quality and personalised supports. As part of our dedication to the safety and wellbeing of the people we support, we recognise and uphold the Ten National Principles for Child Safe Organisations. These principles, among others, guide our policies, practices and culture to ensure safe, inclusive and empowering environments for everyone we support.

Compassion, Equality, Integrity, and Sustainability are the core values we live and work by, and are looking for these in the people who choose to work with us.

About Us

We are a registered NDIS and Child Safety services provider, deeply committed to delivering high-quality and personalised supports. As part of our dedication to the safety and wellbeing of the people we support, we recognise and uphold the Ten National Principles for Child Safe Organisations. These principles, among others, guide our policies, practices and culture to ensure safe, inclusive and empowering environments for everyone we support.

Compassion, Equality, Integrity, and Sustainability are the core values we live and work by, and are looking for these in the people who choose to work with us.

About the role

In this role, you will provide high-quality, trauma-informed and person-centred support to children, young people, and NDIS participants who may present with complex behaviours, psychosocial disabilities, developmental needs, social challenges, or protective concerns. Using therapeutic approaches and Positive Behaviour Support strategies, you will promote safety, independence, wellbeing, and positive outcomes while supporting each individual to achieve their personal goals.

Success in this role requires resilience, emotional maturity, sound professional judgement, and the ability to maintain strong professional boundaries in complex and often challenging environments. You will work collaboratively with families, carers, allied health professionals, and multidisciplinary teams to deliver consistent, high-quality support tailored to each person’s individual needs.

This is a role that will challenge you professionally and personally. However, it is equally rewarding,



offering the chance to make a genuine and lasting difference in the lives of vulnerable children, young people, and NDIS participants by helping them overcome barriers, achieve meaningful outcomes, and reach their full potential.

What you’ll do

- Provide direct care and support with daily living activities including meal preparation, personal hygiene, household cleaning, shopping, and maintaining a secure and healthy living environment.
- Support young people and adults to attend medical appointments and manage medications.
- Accurately complete documentation including, shift notes, progress notes, and incident reports.
- Respond to and manage behaviors of concern using trauma-informed, strengths-based, and therapeutic approaches that promote safety and wellbeing.
- Support young people and adults to identify, understand, and regulate their emotions, develop effective coping strategies, and build resilience through positive role modelling and therapeutic interventions.
- Assist young people and adults to develop independence, self-confidence, and essential life skills.
- Implement and adhere to individual care plans, safety plans, behaviour support strategies, and risk management plans to meet the unique needs of each participant.
- Support young people and adults to access the community.

Essential requirements

- Hold an industry-standard qualification, or willingness to enrol in and actively work towards achieving a minimum Cert IV a relevant qualification, as per the Peak Care guidelines.
- Hold or be eligible to obtain a Licensed Care Services (LCS) check, QLD Working with Children Check (WWCC Blue Card) and Disability Worker Screening Clearance (Yellow Card).
- Open or P2 QLD driver’s licence with no restrictions or conditions that prevent safe operation of a vehicle. organisational (work) vehicles as required by the role.
- Have legal rights to work in Australia.
- Flexible to work over a 24/7 roster (ability to commit to 1 sleepover shift per week ).
- Computer-literate.
- Well-developed verbal and written communication skills, with the literacy and numeracy skills required to accurately complete documentation, reports and workplace records.

Why you’ll love working with us

Meaningful Work –Make a difference in the lives of vulnerable young people and adults. Growth & Development – Opportunities for training and career progression. Supportive Team – Join a values-driven team and work with real purpose, passion, and impact. Flexible Work – Various shifts available (morning, afternoon, sleepovers and weekend shifts).

Our Promise

Thrive House wholeheartedly embraces diversity and equal opportunity for all applicants and teammates. We are committed to building and retaining a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

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