15 Oct
|
RI Group Victoria
|
Geelong
15 Oct
RI Group Victoria
Geelong
Rydges Geelong | Full-Time Salary Position
Rydges Geelong is seeking an enthusiastic and motivated Duty Manager / Hotel All‑Rounder to join our team in a full‑time salaried role. This is an exciting opportunity for someone who thrives in a fast‑paced environment and is passionate about customer service, team leadership, and operational excellence.
About the Role
As a Duty Manager / All‑Rounder, you will play a key role in the day‑to‑day operation of the hotel, ensuring our guests receive outstanding service across all touchpoints. No two days are the same, with responsibilities spanning Front Office, Guest Services, and Food & Beverage operations.
Key Responsibilities
- Oversee the daily operation of the hotel during your shift
- Lead and support Front Office and Guest Services teams
- Deliver exceptional guest experiences and resolve guest enquiries professionally
- Assist with check‑ins, check‑outs, reservations, and guest requests
- Support Food & Beverage operations, including restaurant, bar, conference and event service
- Ensure hotel standards, procedures, and safety requirements are maintained
- Handle shift reporting, cash management, and operational administration
- Assist with staff training, coaching, and development
- Act as the key point of contact for guests and team members outside standard management hours
About You
To be successful in this role, you will have:
- Previous experience in a hotel supervisory or duty management role
- Strong knowledge of Front Office and Food & Beverage operations
- Exceptional customer service and communication skills
- A positive, hands‑on approach and willingness to lead by example
- Excellent organisational and problem‑solving abilities
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays
- A passion for hospitality and creating memorable guest experiences
What’s in it for You?
In addition to joining a fantastic team at one of Geelong’s leading hotels, you’ll enjoy:
- Competitive full‑time salary package
- Career development and progression opportunities within EVT
- Access to all EVT employee advantages and perks
- Staff discounts across EVT Hotels & Resorts
- Discounts on accommodation, entertainment, cinema, and hospitality venues
- A supportive and inclusive team culture
- Opportunities to work across a diverse and growing hospitality group
Join the Team
If you’re looking for a rewarding career in hospitality and want to be part of a team that delivers genuine service with passion and personality, we’d love to hear from you.
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📌 Duty Manager/ Hotel All Rounder (Geelong)
🏢 RI Group Victoria
📍 Geelong